Privacy Policy

Last Updated: October 2025

At TradWay International, we deeply value the trust you place in us when sharing your personal and business information. This Privacy Policy explains how we collect, use, protect, and handle your data when you access our website or engage with us for international trade activities. By using our services, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

We collect information essential to fulfilling export operations, ensuring smooth communication, and complying with international trade regulations.

a. Personal Identification

  • Name
  • Job title
  • Email address
  • Phone number
  • Mailing address

b. Business Information

  • Company name
  • Registration details
  • Import/export license numbers
  • Tax identification numbers (GST, VAT, EIN, etc.)

c. Order-Related Information

  • Product specifications and quantities
  • Shipping destinations
  • Order history
  • Export documentation details

d. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Access dates and times when visiting our website

2. How We Use Your Information

We use your data responsibly and only for legitimate business purposes, including:

  • Preparing quotes, proformas, purchase orders, and invoices
  • Issuing export documentation such as Packing Lists, COO, Commercial Invoices, etc.
  • Coordinating shipments with freight forwarders, shipping lines, and logistics partners
  • Providing order updates and shipment tracking
  • Responding to inquiries and providing customer support
  • Fulfilling regulatory requirements in India and importing countries

3. Sharing of Information

We do not sell, trade, or rent your information. We only share data with trusted third parties when required for business or compliance:

a. Logistics & Shipping Partners
To arrange transportation, customs clearance, and delivery.

b. Regulatory & Government Authorities
To comply with export laws, customs requirements, and product regulations.

c. Financial Institutions
To securely process payments, Letters of Credit (LC), and other banking transactions.

All partners are expected to follow confidentiality standards and use your data solely for the intended purpose.

4. Data Security

We take strong measures to safeguard your data, including:

  • Secure servers and restricted data access
  • Encrypted communication for sensitive documents
  • Internal access control for authorized personnel only

While we strive to maintain high standards, no online data transmission can be guaranteed 100% secure. We continuously improve our systems to enhance safety.

5. Cookies

Our website uses cookies to improve user experience and site performance. Cookies help us:

  • Recognize returning visitors
  • Analyze website usage
  • Improve website functionality

You may accept or decline cookies through your browser settings.

6. Third-Party Links

Our website may include links to external resources such as trade portals, certification bodies, or regulatory websites.

TradWay International is not responsible for the privacy practices or content of these third-party sites.

We encourage users to review their respective privacy policies.

7. Policy Updates

We may update this Privacy Policy periodically to reflect business, regulatory, or technological changes.

Revisions will be indicated by updating the “Last Updated” date at the top of this page.

8. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

TradWay International
108, Laksh Plaza, Chaparabhatha Road
Amroli, Surat – 394107, Gujarat, India
Email: info@tradwayinternational.com
Phone: +91 99251 70727